Privacy Policy

Privacy Policy

Last updated: September 2026

Everthread respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what personal information we collect, why we use it, who we may share it with and the rights available to you.

1. Who we are

Everthread is a managed fashion resale service.

For enquiries about privacy or personal data, contact:

Everthread
Email: everthreadhq@gmail.com
Website: www.everthread.co.uk

2. Information we may collect

Depending on how you use Everthread, we may collect:

  • your name;

  • email address;

  • telephone number;

  • postal address;

  • payment or payout information;

  • details of items you send to us;

  • photographs and descriptions of those items;

  • inventory information;

  • records of sales and payouts;

  • correspondence with you;

  • information submitted through website forms;

  • referral-partner details;

  • information about which partner referred you;

  • technical website information such as IP address, browser and device data where collected; and

  • cookie and analytics information where applicable.

We aim to collect only the information reasonably necessary to provide and administer the service.

3. Where information comes from

Most information is provided directly by you.

We may also receive information:

  • from a referral partner where you have agreed to be introduced;

  • from resale marketplaces;

  • from courier or delivery providers;

  • from payment providers; or

  • automatically through our website where permitted.

4. Why we use your information

We may use personal information to:

  • assess and manage collections;

  • create inventories;

  • communicate with you;

  • photograph, describe and list items for resale;

  • administer sales, returns and buyer queries;

  • calculate client proceeds;

  • make payments;

  • maintain financial and transaction records;

  • manage referral arrangements;

  • respond to enquiries and complaints;

  • operate and secure our website;

  • prevent fraud or misuse;

  • comply with tax, accounting and legal requirements; and

  • improve our services.

5. Our lawful bases

Depending on the purpose, we may rely on:

Contract

Where processing is necessary to provide the Everthread service you have requested.

Legal obligation

Where we need to retain or use information to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests

Where processing is necessary for reasonable business purposes such as:

  • service administration;

  • protecting our business;

  • fraud prevention;

  • improving our service; or

  • maintaining accurate business records,

provided those interests do not override your rights.

Consent

Where the law requires consent, including certain marketing or non-essential website tracking activities.

6. Resale marketplaces

To provide the resale service, information relating to an item or transaction may be processed through third-party resale platforms such as:

  • Vinted;

  • eBay;

  • Vestiaire Collective; and

  • other appropriate resale marketplaces.

Those platforms operate under their own privacy policies and may act as separate controllers of information they collect.

We aim to disclose only the information reasonably necessary to carry out the relevant transaction.

7. Other organisations we may share information with

Where necessary, information may be shared with:

  • resale marketplaces;

  • postal and courier providers;

  • payment providers;

  • authentication or specialist service providers;

  • website and hosting providers;

  • IT and cloud-service providers;

  • accountants or professional advisers;

  • regulators or law-enforcement bodies where legally required; and

  • referral partners where reasonably necessary to administer a referral.

We do not sell personal information.

8. Referral partners

If you have been introduced to Everthread by a stylist, organiser or other partner, we may record that referral so that we can administer the partnership and calculate any referral payment.

We may tell the referral partner information reasonably necessary to administer that referral, such as:

  • that a qualifying sale has occurred;

  • the value relevant to calculating their referral commission; and

  • whether their referral commission is due.

Referral partners will not be given unrestricted access to your personal information or to Everthread’s accounts.

9. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Typical retention periods may include:

Client and transaction records

Up to 6 years where appropriate for tax, accounting, contractual or legal record-keeping purposes.

General enquiries that do not become clients

Normally up to 24 months, unless there is a reason to retain them longer.

Marketing information

Until you unsubscribe, withdraw consent or ask us to stop contacting you, subject to keeping a minimal suppression record where necessary to ensure you are not contacted again.

10. Security

We take reasonable organisational and technical measures to protect personal information against:

  • accidental loss;

  • unauthorised access;

  • misuse;

  • alteration; or

  • disclosure.

No internet-based system can be guaranteed to be completely secure, but we take proportionate precautions appropriate to the information we process.

11. International transfers

Some third-party technology providers or resale platforms may process information outside the UK.

Where UK data-protection law requires safeguards for such transfers, appropriate legal mechanisms should apply.

12. Your rights

Depending on the circumstances, you may have rights including:

  • the right to be informed about how your information is used;

  • the right to access your personal information;

  • the right to correct inaccurate information;

  • the right to request deletion in certain circumstances;

  • the right to restrict processing;

  • the right to object to certain processing;

  • the right to data portability in certain circumstances; and

  • the right to withdraw consent where processing is based on consent.

To exercise a right, contact:

everthreadhq@gmail.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

13. Marketing

We will only send direct marketing where we have an appropriate lawful basis.

You can ask us to stop marketing communications at any time.

14. Cookies

Our website may use cookies and similar technologies.

Please see our Cookie Policy for further information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website with its most recent update date.

EVERTHREAD — PRIVACY POLICY

Last updated: September 2026

Everthread respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we collect, why we use it, who we may share it with and the rights available to you.

1. Who we are

Everthread is a managed fashion resale service operated by [legal/business name], trading as Everthread.

For data-protection purposes, Everthread is the controller of personal information that it determines how and why to use.

Contact:

Email: [privacy/contact email]
Website: www.everthread.co.uk
Address: [contact address]

2. Information we may collect

Depending on how you use Everthread, we may collect:

  • your name;

  • email address;

  • telephone number;

  • postal address;

  • payment or payout information;

  • details of items you send to us;

  • photographs and descriptions of those items;

  • records of sales and payouts;

  • correspondence with you;

  • information provided through website forms;

  • referral-partner details;

  • information about which partner referred you;

  • technical website information such as IP address, device or browser information where collected through website technologies; and

  • cookie and analytics information where applicable and permitted.

We do not intentionally collect more information than we need.

3. Where information comes from

Most information is provided directly by you.

We may also receive information:

  • from a referral partner where you have agreed to be introduced;

  • from resale marketplaces in connection with a transaction;

  • from courier or delivery services;

  • from payment providers; or

  • automatically through our website where permitted.

4. Why we use your information

We may use personal information to:

  • assess and manage collections;

  • create inventories;

  • communicate with you;

  • list and manage items for resale;

  • administer sales and returns;

  • calculate and make payments;

  • maintain financial and transaction records;

  • manage referral arrangements;

  • respond to enquiries and complaints;

  • operate and secure our website;

  • comply with legal, tax and accounting requirements;

  • prevent fraud or misuse; and

  • improve our service.

5. Our lawful bases

Depending on the purpose, we generally rely on:

Contract — where processing is necessary to provide the Everthread service you have requested.

Legal obligation — where we need to retain or use information to comply with law, accounting or regulatory obligations.

Legitimate interests — where necessary for reasonable business purposes such as administration, service improvement, fraud prevention and protecting our business, provided those interests do not override your rights.

Consent — where the law requires consent, including certain marketing or non-essential website tracking activities.

We will not rely on consent where another lawful basis is more appropriate.

6. Resale marketplaces

To provide the service, information relating to an item or transaction may be processed through third-party resale platforms such as Vinted, eBay, Vestiaire Collective or other appropriate marketplaces.

Those businesses operate under their own privacy policies and may act as separate controllers of information they collect.

We aim to disclose only the information reasonably necessary to complete the relevant transaction.

7. Other organisations we may share information with

Where necessary, we may share information with:

  • resale marketplaces;

  • postal and courier providers;

  • payment providers;

  • authentication or specialist service providers;

  • website and hosting providers;

  • IT and cloud service providers;

  • professional advisers;

  • accountants;

  • regulators, law-enforcement bodies or other authorities where legally required; and

  • referral partners where appropriate and where you would reasonably expect this.

We do not sell your personal information.

8. Referral partners

If you have been introduced to Everthread by a stylist, organiser or other partner, we may record that referral so that we can administer the partnership and calculate any applicable referral payment.

We may tell the referral partner information reasonably necessary to administer that referral, such as whether a qualifying transaction has occurred and the commission attributable to it.

We will not routinely give referral partners unrestricted access to your personal information or account information.

9. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting and dispute-resolution requirements.

Typical retention periods may include:

  • client and transaction records: [recommend 6 years after the end of the relevant financial year / relationship, subject to accountant advice];

  • unsuccessful general enquiries: [e.g. 12–24 months];

  • marketing information: until you unsubscribe or your consent is withdrawn, subject to retaining a suppression record where appropriate.

We should agree these periods rather than putting vague wording on the final page.

10. Security

We take reasonable organisational and technical measures to protect personal information against accidental loss, unauthorised access, misuse or disclosure.

No internet-based system is completely secure, but we take proportionate steps appropriate to the information we process.

11. International transfers

Some third-party platforms or technology providers may process information outside the UK.

Where this occurs and UK data-protection law requires safeguards, we rely on appropriate legal mechanisms for the transfer.

12. Your rights

Depending on the circumstances, you may have rights including:

  • the right to be informed about how your information is used;

  • access to your personal information;

  • correction of inaccurate information;

  • deletion in certain circumstances;

  • restriction of processing;

  • objection to certain processing;

  • data portability in certain circumstances; and

  • withdrawal of consent where processing is based on consent.

To exercise a right, contact [email].

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

13. Marketing

We will only send direct marketing where we have an appropriate lawful basis and will provide a way to opt out.

You can ask us to stop marketing communications at any time.

14. Cookies

Our website may use cookies and similar technologies.

For further information, please see our Cookie Policy.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website together with its last-updated date.